Comments on: Carter Brothers official response

By: Charles Thorn

Charles Thorn — Sat, 05 Nov 2011 22:50:01 +0000

I need 4 CV Boots and 2 CDI for 250 Interceptor can you please point me in a direction of where I can order these parts of my 2007 Carter Brothers Karts.

Also if you know of a dealer in the Salt Lake City UT area…………

Charlie Thorn
801-404-9009

By: Chris

Chris — Tue, 21 Dec 2010 23:42:29 +0000

I’m in need of a wire harness for a Talon XP 150 R2 and
cannot find a dealer who can get one. Do you have this or can you
point me to where I may find it? Thank you very much for any help
in this matter.

By: Joel Martin

Joel Martin — Wed, 28 Jul 2010 16:38:14 +0000

Being that we were the SYM importer back in 2003 we do have a lot of SYM DD 50, SR50, and Jet Euro 50 – 100cc parts that finally started to sell. We’ve solved a few problems with the Go Kart dealers since we have a ton of Buggy parts in stock that work on the SYM engine. Everything from the Exhausts to the gaskets are in stock for the Carter 150cc to the 300cc engine kart range.

90% of the Carter dealers that have called us have been asking about Warranty parts which we are glad to see SYM Canada will resolve. We did spend $1,000 to air ship some pistons for HD200 units that dealers were waiting on and they sold in less than three days. All in all we’ve probably solved about 60 dealer issues since this happened and in many cases people don’t know it was us because 90% of it was drop shipping with the store labels on the package. The only issue we’ve had is some of the Carter repair centers for the buggies no longer have stores some of them have been individuals repairing them at home or lawn mower shops that didn’t want to become a dealer so we passed them on to a larger store.

SYM is a fantastic brand, the company will come back and I’m sure they will do well. KYMCO and SYM together are about 70% of Taiwanese Production of Scooters. Both brands used to be the same company and a part of Honda so I have no doubt with quality like that they will be in the US market.

To the consumers who ride SYM. Again, it is a good product, the line isnt going anywhere and there is plenty of support worldwide for them.

Joel @ MRP

By: BGK

BGK — Mon, 26 Jul 2010 18:00:30 +0000

Nothing says it’s a great time to offer a larger number of unique models like a devastating fire that destroyed one’s ability to support their already broad range of products.

Bold moves, Carter Brothers.

By: allworld

allworld — Sun, 25 Jul 2010 14:21:12 +0000

“You know what would have been cool? If they said, “Someone set our stuff on fire and we’re gonna find out who and we’re gonna kick their ass!””
You’re right, at the very least to reinsure the public they are not responsible.

By: in the know

in the know — Sun, 25 Jul 2010 06:12:16 +0000

He already knows who did it..

By: Steve Guzman

Steve Guzman — Sat, 24 Jul 2010 23:01:19 +0000

You know what would have been cool? If they said, “Someone set our stuff on fire and we’re gonna find out who and we’re gonna kick their ass!”

By: Steve Guzman

Steve Guzman — Sat, 24 Jul 2010 22:20:41 +0000

Well, it’s a bit early to make accusations. There’s still plenty of evidence to gather. ;)

By: allworld

allworld — Sat, 24 Jul 2010 19:05:00 +0000

So……… not much on the arson part of the story. I love SYM products, but criminals not so much.

By: chris

chris — Sat, 24 Jul 2010 16:56:47 +0000

Checked with Ken Maurus – west coast sales manager for Carter Bros – good man with a tough job – Ca. warehouse does not have HD 200 or RV 250s or any of the 2010s (RV 300i, RV 200).